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Testimonials
- “Not only did Frank work closely with me to development these strategies, but he has also implemented these strategies into real world solutions which reflect the strategic direction of my company. The comprehensive planning, consulting and implementation approach ABC Business Consulting offers is quite unique in the marketplace, and I have found it incredibly useful in defining the direction my company needs to take to be successful in this economy and beyond. Thanks Frank for all the help and advice. I look forward to a long term and successful relationship with ABC Business Consulting.” – Randy Velker, Owner, Simple Energy Works [more testimonials]
- “Frank Goley is knowledgeable and dependable. When working on a project he sees everything through to the end and makes sure that the customer is happy with the results. Frank provides each customer and vendor with a personal level of support.” -- Dave Wallace, IAS Corp / Build My Product [more testimonials]
- “I'm working on a thesis concerning strategies about Business Turnaround, and I find your E-Books to be very helpful, especially "Small Business Recession Tactics" and "Saving a Business in Trouble". I would appreciate if you gave me your permission to make a reference on these E-Books for my thesis work. Thank you very much for your help!” -- Margarita Economidou, Open University of Cyprus. [more testimonials]
- "Thank you Frank Goley for sharing such an interesting article on Real Time Search and Social Media Convergence with links to search engine optimization tactics and suggesting strategies and techniques to support our business’s marketing goals." -- Christiane Lavanoux, I Game Attitude LLC co-Founder and co-President / Certified Life Coach [more testimonials]
- “Not only is the frontend of my website great, but I am even more amazed with the backend WordPress customization and CMS. Frank’s web developer customized the WordPress platform into an easy to use tool for me to manage content, add content, send newsletters, and so much more. Frank installed a WP plugin that helps make Search Engine Optimization a snap for me in the future as I create more content, and added another plugin to help the overall performance of the website. It isn’t just the plugins that were installed, but more importantly, how Frank’s web developer customized the plugins and the WP platform for my particular need and use. Really fantastic!” – Randy Velker, Owner, Simple Energy Works [more testimonials]
- "I was very pleased with my business plan. Frank Goley was there for me every step of the process and willing to help me with anything. Besides being very patient with me, they were also very quick to respond. ABC Business Consulting made my idea come to life. I will definitely do business with them again." -- Anthony Alvarez, Restaurateur [more testimonials]
- “Frank, I reviewed the information you provided regarding business turnarounds. I was impressed by the level of detail and the elements that dealt with the leadership qualities of the business turnaround consultant and team. I have reviewed a great deal of literature on the topic and have interviewed a number of turnaround experts. Few have addressed the level of detail that you have provided and none have addressed the requisite qualities of the turnaround team. Thanks again for providing this information!” -- Dan Anderson, MBA, CBA, Director, Small Business Development Center, Helena, MT [more testimonials]
- “Frank, I reviewed the information you provided regarding business turnarounds. I was impressed by the level of detail and the elements that dealt with the leadership qualities of the business turnaround consultant and team. I have reviewed a great deal of literature on the topic and have interviewed a number of turnaround experts. Few have addressed the level of detail that you have provided and none have addressed the requisite qualities of the turnaround team. Thanks again for providing this information!” -- Dan Anderson, MBA, CBA, Director, Small Business Development Center , Helena, MT [more testimonials]
- “Moreover, Frank re-worked and developed new content for the website, then optimized the content for the search engines. In as little as a few days, my website has already starting ranking as a result of Frank’s content and search engine optimization work on the website. Frank also came up with the idea to have a Solar Case Studies section on the website, which proves out how solar energy systems make a lot of financial sense, and it adeptly showcases our expertise in designing and installing solar systems.” – Randy Velker, Owner, Simple Energy Works [more testimonials]
- “I am trying to grow my solar energy and energy efficiency company in a recession. It’s a challenge! I decided I needed a comprehensive approach and assistance from an experienced consultant. I searched on the internet for “business consultant” and found Frank Goley of ABC Business Consulting. After a few discussions with Frank on what I needed and what I was looking for, he presented to me a comprehensive business success solution that included:” Development and implementation of a Business Plan, Marketing Plan and Strategic Plan Business Success Analysis & Recommendations Intensive Onsite Business Consulting Design and Development of a new Website to include a custom WordPress Content Management System Search Engine Optimization Internet Marketing Solutions – Randy Velker ... [more testimonials]
- "Thank you very much for all of your hard work. We are very pleased with the final result of the Marketing Plan that was prepared for us. Frank Goley with ABC Business Consulting was extremely prompt to answer all of our questions even after business hours. Now that is customer service! Again I want to say thank you for a job well done, and you can use us as a reference for any future clients. We will definitely look to utilize ABC Business Consulting services in the future as we build our company. Thanks!" -- Doug Walker, EMT-P, President, MPACT [more testimonials]
- "I would like to thank you Mr. Goley for making the extra effort with my business plan. The world of business is cut throat and the slightest misstep by an inexperienced entrepreneur can lead to a good idea becoming a waste of time and energy. Mr. Goley has the expertise and knowledge that allows for your great idea to become a great business. He told me what I needed to hear, not what I wanted, as well as, pointing me in the right direction for my future business endeavors." -- Foster Fox, Entrepreneur [more testimonials]
- "The ABC Business Consulting Group has created a great master list and guide to creating a full business plan. The guide includes not only section headings for a business plan, but they have also created a great series of guiding questions around each one of these subsections. My recommendation is spend the US$20 and download a copy and keep as a planning companion." -- Mark Robotham, Growth Management Consulting Ltd [more testimonials]
- "Working with Frank Goley made me realize all the missing gaps that existed in my mind about the business I wanted to create. He is very thorough, knowledgeable, patient and understanding. If you want to create a final product that covers all of your bases and does not leave out any detail, you must work with Frank. Most people writing business plans have all the information in their minds, but don't have a way to get it out. Frank uses a methodical approach to gathering information from you to complete the plan." -- Level 4 Business Plan Customer [more testimonials]
- “ABC Business Consulting is now implemented the off page search engine optimization and internet marketing strategy, and I look forward to the increased business this website is bound to create for me. Even in the few short days since my new website went live, I am already getting great rankings where I had none before. My website is going to be a marketing machine, even in this recession! Thanks for going the extra mile and doing the “little things” that really add up to great value and results!” – Randy Velker, Owner, Simple Energy Works [more testimonials]
- “Frank, thank you for a very good program and presentation. The Evansville Executive Forum enjoyed your talk, and it provoked a lot of conversation about their use or none use of business plans. Again, thank you. -- Jack Barner, University of Evansville, Vice President for Institutional Advancement [more testimonials]
- "We started with an idea that we felt would better the citizens of the surrounding communities. So we began to get acquainted with the local entrepreneurs, to find out how they started, and how their vision and dream became the success that it is today. Everyone’s success story started out the same way, they had an excellent business plan. So we started working on our business plan, and after months of trying to develop it, we knew we were in over our head. We turned to the internet and spoke with company after company about developing our business plan with the same outcome: a lot of money! ABC Business Consulting not only offered reasonable pricing, but also Frank took the time to examine and explain every aspect of our up and coming business to make sure we understood what we were ... [more testimonials]
- "We really needed help with our business plan writing. We actually did not think Frank Goley was going to have time to respond to our request but he did. Although our business plan was in its initial draft version, Frank was honest to point out that the business plan needed a lot of work. At a high level, Frank suggested the following to be considered: Correct formatting Follow the SBA guidelines Strong marketing research and analysis We certainly appreciate Frank for contributing his time and effort to help us with the most important stage of our business formation – writing the business plan. Thanks again for all the help." -- BB [more testimonials]
- "I just wanted to express my appreciation for the business plan review service. It has helped tremendously in revising and making the plan attractive to potential investors and helped to eliminate the fatal flaws that could stop it dead in its tracks. The service was very quick and efficient. An absolute must for every entrepreneur or anyone looking for that extra help with a business plan. I eagerly look forward to doing further business in the future and making full use of more of the services offered!" -- Chris Johnson, Saskatchewan, Canada [more testimonials]
- "I am extremely impressed with the vast amount of knowledge and resources available through Frank Goley and the team at ABC Business Consulting. In particular, the web site information available regarding business turnaround strategies is exceptional and clearly identifies the challenges facing those experiencing a distress situation. This is an excellent resource!" –Vincent J. Palombo, Assistant Professor of Management, Chancellor University. [more testimonials]
- "Most small business owners can appreciate the value of business planning. The missing piece is an easy to use, comprehensive approach to the process. Frank Goley's Comprehensive Business Planning Guide and Workbook supplies the missing piece by providing a clear explanation of the all the components of an effective business plan. Plus, his Business Planning Guide and Workbook includes a plug in format for your business data. For those business owners dedicated to more profit, Frank Goley's Comprehensive Business Planning Guide and Workbook is a perfect fit." -- Don Osborne, The Profit Puzzle [more testimonials]
- “Frank Goley's presentation on strategic business planning was very informative and will be of great help to our firm as we work through a new business plan.” -- Ryan Martin, Director of Business Development, Accumark, Inc. [more testimonials]
- "Hello Frank, Thank you for reminding us of how essential credibility is and how an intelligent use of Testimonials can do wonders in promoting our business. The more visible we become through multiple marketing pipelines that we implement on an ongoing basis, the more business we will generate." -- To your continued success, Christiane Lavanoux, I Game Attitude LLC co-Founder and co-President / Certified Life Coach [more testimonials]
- "One of the keys to succeeding in the art of social media placement is good copy. Good copy is a combination of affordability, creativity, and timeliness. Frank Goley delivers all three without fanfare or fuss." -- Allan Matthews, Owner, FYI Media Services [more testimonials]
- "After locating Frank Goley on LinkedIn, I recruited Frank to speak at SMPS Virginia's 2011 Planning Workshop. Frank was one of the most popular speakers/experts (out of eight total speakers). Clearly a leader in his field, Frank's professionalism and expertise was matched with a great presentation style. I would definitely recommend Frank to present to your organization!" -- Tracey Gould, Board Member/Vice President/President-Elect for Society for Marketing Professional Services (SMPS) (Virginia) and Director of Marketing, Baskervill. [more testimonials]
- “How do you align your resources, your team, your partners, and your vision for success if you don’t have a common goal or a roadmap to reach it? Of course you have a business plan, but odds are it died a long time ago, relegated to a dusty drawer. If your business plan is not a living, breathing, and valued document; the daunting task of aligning your business is made all the more difficult by the vast array of conflicting agendas in your organization. Frank Goley brings a simple and straightforward approach to building and maintaining an active business plan - that roadmap for success- upon which your organization can align its efforts. He is an engaging speaker / presenter / consultant who has also written an excellent guide which can help any organization navigate the process of ... [more testimonials]
- "I read this blog post, and I really appreciate this content: Business Trade Credit and Debt Finance. Thanks for useful information." -- John [more testimonials]
- “Frank Goley with ABC Business Consulting has done a fantastic job in creating a stunning website for my company, Simple Energy Works. Not only is the design inviting, but I am really excited about the sales process strategy and design integrated into the website, which with finesse calls website visitors to take action. This is something that my previous website failed to do well. Frank’s website designers also really did a bang up job in designing my social media properties and created a website within a Facebook Fanpage that is just incredible!” – Randy Velker, Owner, Simple Energy Works [more testimonials]
- "I own a premiere event planning and marketing company based in New York City. I've had the pleasure to work with Frank Goley on many projects that I have for my many businesses. He is fast, reliable and very good at what he does. Because I own several companies and websites, I always need excellent content, articles, sales letters, etc. I’ve worked with a ton of writers over the years, but Frank is by far the best!!! I definitely recommend Frank to any business." -- Mario Stewart, President, EMRG Media [more testimonials]
- "Thanks Frank for sharing SOLID & USEFUL content. I learned stuff from your site!" -- John Milton Fogg, Author, The Greatest Networker [more testimonials]
- "Over the past few months I have hired Frank Goley to write many articles and blog posts for my company and have been more than satisfied with his work. Frank is a fast study, always delivers the project on time and very easy to work with. If you need a top writer for any topic, I highly recommend Frank Goley for the job.” -- Vince Martinez, Partner FYI Media Services, CEO 123 Web Connect [more testimonials]
- “After spending some time on the ABC Business Consulting website, I immediately was impressed with the vast array of information and resources that is available, especially the wide range of E-Books which Frank Goley makes available for FREE. Frank is a professional consultant who I highly recommend.” -- Arthur Rego, President, AER Enterprises (Bermuda) [more testimonials]
- "Hello Frank, It is always a pleasure to read your articles. Your expertise is obvious and makes the work seem so easy, yet I agree with you mastering all these techniques takes a lot of time and experience building. This is why your services are so valuable. Thank you for sharing such solid and helpful content. Today we also want to thank you for your awesome presence by our side. Today you are our featured person on our page. Happy New Year Frank, we wish you continued abundance in all its forms! To your continued fabulous success." -- Christiane Lavanoux and Mary Margaret White-Levilain, Life Coaches [more testimonials]
- "At the beginning I thought I knew everything about developing a business plan for small and medium size businesses, but when I found ABC Business Consulting to help me prepare this plan, it was a totally different learning experience for me, as this firm showed me that it required a professional staff like ABC Business Consulting to put this plan together with me. I have learned a lot by exchanging ideas and information with ABC and developing my business skills. I thank Frank from ABC Business Consulting for all his help, advice and finally his patience with me as they are very quick in response and completed my Business Plan in time. Well done and great job! I highly recommend ABC Business Consulting and their services." -- Ali Al-Jazairi, Yas Marine (Business Plan Level IV Client) [more testimonials]
Blog
Finding the Right Franchise OpportunityMay 27, 2010 by Frank Goley, Business Consultant A Franchise System can be a very effective way to open and operate a small business, especially for those without a lot of experience in operating and owning their own business. There are many advantages in using a Franchise System, such as, turn-key operations, marketing and business planning; large corporate support; lower learning curve; established accounting, cost control and management systems; brand identification; training programs; national and regional advertising; customer service programs; market trend responsiveness; supplier and vendor discounts; among others. However successful Franchise Systems are expensive. The fees / costs consist of a franchise fee, royalty fees and start-up costs. So it is very important to have a solid due diligence process in place to determine if a particular Franchise Opportunity is right for you, and whether the costs to establish and run the franchise match the effectiveness of the Franchiser’s Package Offering. Types of Franchising Systems Product / Service and Trademark Franchising This is an arrangement which the franchisee is granted the right to sell a well recognized brand. Most franchisees concentrate on one franchiser’s product/ service line, identifying their business with the franchise. Examples include: Automobile Dealerships, Gas Stations, Soft Drink Bottlers, etc. The franchiser exercises little control over the franchisee’s business, with the product/ service integrity being the biggest concern of the franchiser. Structure and Responsibilities – Franchiser provides a Standardized Product – Franchisee Pays Franchise Fees and Responsibilities include:
Business Format Franchising Franchisee is granted the right to use a turn-key marketing system, with substantial assistance and guidance from the franchiser. Types of franchises include Restaurants, Retail, Hotels, Business Services; Automotive Products, Parts and Services; Convenience Stores; Entertainment Centers and so on. Structure and Responsibilities – Franchiser provides:
– Franchisee provides:
How to Determine if a Franchise Opportunity is Right for You Franchise Analysis Checklist Ø About The Franchise
Ø The Franchiser
Ø The Franchisee
Note: Please see my Articles on Small Business Finance for extensive resources and information on obtaining business capital and commercial finance.
Ø The Market
Examine Franchise Opportunities v Determine which franchises are growing fastest. v Research market growth possibilities. v Consult Entrepreneur Magazine for its comprehensive Franchise 500 Listings. v Utilize the U.S. Commerce Department’s Franchise Opportunity Handbook, which is published annually. v Contact the International Franchise Association for assistance. Determine What the Franchise Can Do for You Typical Franchiser Services ü Start-up help, to include market analysis, site location, financial advice; building and equipment design and purchase. ü Successful Operational System. ü Accounting and Cost Control System. ü Monthly operating results support; performance standards; financial auditing; franchisee financial comparative analysis. ü Financial Assistance: land, building, equipment, inventory and working capital. ü Site purchase assistance. ü Standardized Construction, Design and Signage. ü Training Programs. ü National and Regional Advertising Program. ü Brand Recognition Promotion. ü Customer Services Standards and Program. ü Responsiveness to market changes. ü Supplier discounting via large volume ordering. Franchise Due Diligence Examine more than one franchise and compare / contrast through a standardized checklist (see previous section). Investigate franchises in the same line of business. Speak with Existing Franchisees Ø Contact several franchise owners listed in the FDD, as well as, not referenced by the Franchiser to solicit their experiences. Ø Seek out franchisees that have been in the business over 5 years. Ø Talk with experienced franchisees about what to expect during the first year of operation- the typical success or failure period for a franchise. Ø Ask franchisees to share their Business Plan with you. This gives you an inside track on the operational and planning expectations for a typical franchise, along with keys to success. Ø Ask franchisees what the Franchiser does to justify all the fees charged. Ø Determine how well prepared franchisees were when opening the franchise. Surprises? Franchiser weaknesses? Ø How effective are the Marketing, Promotion, Branding and Advertising Programs? Do they bring the right customer to franchisees? Ø Determine the real financial numbers. How much to open a franchise? How quickly a franchise started making money? Get the real story and compare it to the Franchiser’s disclosure to determine credibility. Ø Do your research and homework prior to meeting with Franchisees so you don’t waste their time and you appear serious. Ø Make a good, professional impression on franchisees as they often will report their impressions to the Franchiser. Ø Understand where the franchisee is coming from: i.e. Someone close to your territory may give you faulty information if he feels competitively threatened. Or, a franchisee may overstate his/ her success. Ø If allowed by the FDD, consider a Joint Venture with an experienced Franchisee. An 80/20 relationship can make a lot of sense to both the new and experienced franchisees in a proximate region or area. Ø Try to spend an entire day with each Franchisee. This is the only way to get a true fell for the franchise and determine why the franchisee is successful (or conversely, why he/ she is blowing smoke). Build a relationship with franchisees, and you will be more apt to receive honest, diligent and detailed feedback. Ø Ask franchisees if the franchiser encourages the franchisee to share feedback, ideas, successes, failures and whether these experiences get incorporated in the field. Ø Is the franchisee happy with their life post franchise opening? Is the business enjoyable? Ø For more ways to get a franchisee to open up to you, visit Entrepreneur.com Seek Professional Advice v Franchise Attorney and Accountant v Franchising Consultant v Finance Consultant Understand your Legal and Ethical Rights Ø The International Franchise Association serves Franchisers in more than 50 countries and has a code of Franchisers’ Ethics and Obligations to Franchisees.
Ø Understand your rights if the Franchiser attempts to buy back the franchise. Ø Issues to explore:
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